Security Policy: Your Data is Secure

Your Online Purchase is Secured by SagePay & GeoTrust

This website is owned and operated by Resiblock Ltd and all website transactions take place on secure servers including our use of the advanced UK based payment processor, SagePay. SagePay process millions of secure payments each month for over 30,000 businesses. Every transaction is encrypted to the highest global standards and once on SagePay’s systems, all sensitive data is secured beyond the levels demanded by the payments authorities and card schemes. SagePay has multiple private links into the banking network which are regularly monitored and all data is safeguarded by SagePay’s twin data centres and state of the art disaster recovery.

We care about your security and have ensured that this website secures your private information using the world renowned and verified GeoTrust SSL Certificate brand. All information exchanged with any address beginning with https is encrypted using SSL before transmission.

Verify our SSL Security Certificate

Please click on the GeoTrust Site Seal badge at the end of this page in the right column to link directly to GeoTrust and confirm our identity if you wish. You may also click on the “padlock” icon whenever you are on a secured page e.g. the Checkout pages when you are buying goods. There, you will see that our secure certificate covers any encryption on the main website (www.resiblock.com) as well as our shop (shop.resiblock.com). You are also covered on the majority of mobile devices should you buy our products via your smartphone or iPad, for example.

Protecting You Against Fraud

We take online fraud very seriously, and as such we are set up to participate in the latest protection schemes. If your card is enrolled in the MasterCard SecureCode protection scheme (MasterCard and Maestro cards) or the Verified by Visa (Visa, Visa Debit, Delta, Visa Electron cards) then we offer you the option of securing your payment with your card provider and bank, by entering your chosen password.

If you are not enrolled in these schemes, then you can choose to complete your order in the normal manner (see note below), or we can connect you to your bank so that you can enroll in the scheme.

Note: If you a non-UK customer or are using a Maestro card then, due to new rules set out by card issuers, you must complete the MasterCard SecureCode process for your order to be processed.

PCI DSS Compliant

The PCI DSS (Payment Card Industry Data Security Standards), a set of comprehensive requirements for enhancing payment account data security, was developed by the founding payment brands of the PCI Security Standards Council, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. International, to help facilitate the broad adoption of consistent data security measures on a global basis.

The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This comprehensive standard is intended to help organisations proactively protect customer account data – YOUR data.

At Resiblock, unlike many small businesses, we ensure that we have fulfilled the requirements as set out by the PCI Security Standards Council which means that resiblock.com is PCI DSS compliant. Equally, SagePay’s systems (which process your card payment details) are audited annually to ensure they maintain their level 1 – the highest level – compliance with the Payment Card Industry Data Security Standards. They are also checked monthly and scanned quarterly by one of the world’s leading independent Qualified Security Assessors.

Security Questions

If you have any questions about your online security when dealing with Resiblock please contact us using our standard form or Customer Service email address and we will answer your questions as quickly as possible and with as much or as little detail as you require. Please make sure you read our full Terms and Conditions and Privacy Policy pages too.